Funeral Services Operations Assistant
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Support funeral operations in Fort Erie through compassionate client service, administrative assistance, and respectful ceremony preparation. This position serves families and funeral home teams.
The Funeral Services Assistant provides clerical support across funeral, memorial, visitation, cremation, and maintenance activities. You will greet client families, answer questions, operate office systems, and assist with services as requested. The work follows company policies, procedures, mission, and values.
Key Responsibilities:
- Prepare rooms, floral arrangements, chairs, caskets, urns, and family keepsakes
- Prepare service, cremation, and maintenance documents as directed
- Assist with visitations, ceremonies, dressing, and casketing remains
- Answer phones and operate computers, databases, and office equipment
- Drive funeral home vehicles, run errands, and support transportation needs
Requirements:
- High school diploma or equivalent
- Valid province driver's license and acceptable driving record
- Previous customer service or sales experience preferred
- MS Office and database proficiency preferred; willingness to learn required
- Compassion, integrity, communication skills, and professional behavior
Bring compassion, organization, communication, and dependable service to funeral operations supporting families throughout Fort Erie ceremonies.
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