Help Center Navigator

Assist customers effectively as a Help Article Navigation Assistant with a full-time remote role. Utilize online help materials to provide clear guidance based on customer inquiries.In this position, you'll leverage your skills in customer service to navigate approved help articles, ensuring that customers can find relevant instructions promptly. You will...

HRS Talent Solutions is seeking a Customer Service Help Centre Search Coordinator. This remote role supports the help centre and records search-term trends to improve article discoverability.You will review queries, compare them with approved articles, and note gaps for content owners while avoiding SEO or technical writing tasks.No SEO experience is...

Help Article Navigation Assistant Customer Service • Help Article Navigation Remote | Full-time | 62,920–66,040 per year Find the guidance that answers the question Customers do not always know which help article applies to their situation. In this role, you will read an incoming question, search the employer’s approved online help material, and...

Assist customers effectively as a Help Article Navigation Assistant with a full-time remote role. Utilize online help materials to provide clear guidance based on customer inquiries. In this position, you'll leverage your skills in customer service to navigate approved help articles, ensuring that customers can find relevant instructions promptly. You will...

HRS Talent Solutions is seeking a Customer Service Help Centre Search Coordinator. This remote role supports the help centre and records search-term trends to improve article discoverability. You will review queries, compare them with approved articles, and note gaps for content owners while avoiding SEO or technical writing tasks. No SEO experience is

DescriptionPOSITION TITLE:Community NavigatorDEPARTMENT:Community ProgramsPOSITION TYPE:Permanent, Full-TimeHOURS OF WORK:35 hours per weekREPORTS TO:Senior Manager - Community ProgramsPOSITION SUMMARY:The Community Navigator serves as a compassionate and knowledgeable gateway for individuals and families seeking support for mental health and/or substance...

Position TitleCommunity NavigatorDepartmentCommunity ProgramsPosition TypePermanent, Full-TimeHours of Work35 hours per weekReports ToSenior Manager - Community ProgramsPosition SummaryThe Community Navigator serves as a compassionate and knowledgeable gateway for individuals and families seeking support for mental health and/or substance use concerns. The...

Position TitleCommunity NavigatorDepartmentCommunity ProgramsPosition TypePermanent, Full-TimeHours of Work35 hours per weekReports ToSenior Manager - Community ProgramsPosition SummaryThe Community Navigator serves as a compassionate and knowledgeable gateway for individuals and families seeking support for mental health and/or substance use concerns. The...

Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community supports and build people's...