Chief Technology Officer

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Chief Technology OfficerApply: Remote
- Canada: Full time: Posted Today: R52950## ##

Job Description

Compensation & Role Details: Expected Salary Range: The expected base salary range for this role is between $160,000 – $175,000 CAD/USD , depending on experience and qualifications

Role Type: New Role AI Disclosure: AI may be used during the hiring process.Technology Strategy* Develop and execute Company's long-term technology roadmap aligned with business strategy.
* Lead modernization of the platform, including cloud architecture, scalability, performance, and security.
* Evaluate emerging technologies and recommend investments that improve competitive advantage.
* Establish technology standards, governance, and engineering best practices.Engineering Leadership* Lead and mentor Software Development, QA, DevOps, Infrastructure, and Architecture teams.
* Build a high-performing engineering culture focused on accountability, collaboration, continuous improvement, and innovation.
* Recruit, develop, and retain top technical talent.
* Establish KPIs to improve engineering effectiveness, quality, and delivery.Product Innovation* Partner with Product Management to define technical direction for future products.
* Drive delivery of scalable SaaS solutions.
* Champion customer-focused innovation.
* Balance technical debt reduction with new product development.Artificial Intelligence & Automation* Develop the organization's AI strategy.
* Identify opportunities to embed AI capabilities throughout the Company platform.
* Evaluate and govern the use of technologies such as: + Azure OpenAI + Microsoft Copilot + Retrieval-Augmented Generation (RAG) + Intelligent automation + Predictive analytics
* Ensure AI solutions are secure, scalable, and aligned with customer needs.Infrastructure, Security & Operations* Ensure platform reliability, uptime, disaster recovery, and business continuity.
* Oversee cloud infrastructure and DevOps practices.
* Maintain cybersecurity standards and compliance.
* Implement monitoring, observability, and incident response processes.Cross-Functional Leadership* Partner with: + Product Management + Professional Services + Customer Success + Sales + Executive Leadershipto ensure technology investments align with strategic priorities.
* Participate in customer meetings, executive presentations, and strategic planning.Operational Excellence* Improve software delivery speed while maintaining quality.
* Reduce technical debt through disciplined modernization.
* Establish engineering metrics including: + Deployment Frequency + Lead Time + Change Failure Rate + Platform Availability + Mean Time to Resolution (MTTR) + Customer Defect RatesQualificationsRequired* Bachelor's degree in Computer Science, Engineering, or related field.
* 5+ years of progressive software engineering experience.
* 3+ years leading engineering organizations.
* Proven experience delivering enterprise SaaS platforms.
* Experience leading cloud migration and modernization initiatives.
* Strong understanding of: + Microsoft Azure + Cloud architecture + APIs + Microservices + CI/CD + DevOps + Security + Scalable system design
* Experience managing engineering budgets and technology roadmaps.
* Strong executive communication and leadership skills.Preferred* Experience within ERP, logistics, transportation, moving & storage, or field service software.
* Experience integrating AI and machine learning into commercial software products.
* Familiarity with Microsoft Copilot, Azure OpenAI, and modern AI development frameworks.
* Experience working within a private equity or software portfolio environment.
* MBA or Master's degree is considered an asset.Leadership CompetenciesThe successful candidate will demonstrate:
* Strategic thinking and business acumen
* Technical depth with executive-level leadership
* Customer-first decision making
* Strong organizational and change leadership
* Excellent coaching and mentoring abilities
* Data-driven decision making
* Ownership and accountability
* Continuous improvement mindsetSuccess Measures (First 12 Months)The successful CTO will:
* Establish a multi-year technology roadmap aligned with company strategy.
* Improve engineering predictability and delivery velocity.
* Reduce technical debt while accelerating innovation.
* Advance cloud modernization initiatives.
* Launch meaningful AI-enabled product capabilities.
* Improve software quality, platform reliability, and security.
* Strengthen engineering culture through leadership development and talent retention.
* Build stronger alignment between Product, Engineering, Customer Success, and Professional Services.## ##

Business Unit: Efficient Workflow Solutions## ##

Scheduled Weekly Hours:40## ## Number of Openings Available:1## ##

Worker Type:

Professional (