Customer Service and Communications Coordinator
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Work Location:
164 Mgr Martin East Street, Saint-Quentin, NB E8A 1W1
Employment Status:
Permanent, full-time position
Work Schedule:
40 hours per week
Start Date:
Starting November 23, 2026
WHO ARE WE?
Founded in 1912, Atelier Gérard Beaulieu Inc. (AGB) is a fourth-generation, family-owned manufacturing company specializing in metalworking and fabrication. Known for its Guardian Tanks products, AGB values expertise, innovation and quality workmanship.
POSITION DESCRIPTION
Reporting to the HR & Marketing Director, this individual ensures a professional and welcoming experience, facilitates internal communications, and actively contributes to the company culture. They also coordinate internal activities and oversee the administrative and logistical aspects of employee housing.
KEY RESPONSIBILITIES
- Provide a warm and professional welcome to customers, visitors, and applicants.
- Handle general inquiries and ensure appropriate follow-up.
- Support internal communications and HR initiatives while actively contributing to the company culture.
- Organize and coordinate events, internal activities, and employee recognition initiatives.
- Oversee the administrative and logistical coordination of employee housing.
- Collaborate with various departments to facilitate information sharing and ensure the smooth coordination of activities.
REQUIREMENTS AND SKILLS
- Minimum of 5 years of relevant experience in customer service, administration, or coordination.
- Fluency in both French and English, written and spoken, is required.
- Excellent writing skills and proficiency with digital tools (Microsoft Office Suite, artificial intelligence tools, and visual design tools, including Canva).
- Knowledge of Prextra software is considered an asset.
- Must reside in Canada and be legally authorized to work in Canada.
SOUGHT PROFILE
- A warm and professional individual who enjoys interacting with people.
- Organized, independent, and resourceful, with excellent prioritization skills.
- Creative, proactive, and able to propose practical solutions.
- Detail-oriented, reliable, and discreet.
- Collaborative and comfortable working in a dynamic environment.
WHAT WE OFFER
- Collaborative, people-focused and flexible workplace.
- Comprehensive and competitive employee benefits.
- Annual salary of $52,000 to $62,400, depending on experience.
- Professional development opportunities and a direct role in strengthening company culture.