Remote Patient Support Specialist
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Support patients remotely across Canada with case management, reimbursement knowledge, and clear communication for McKesson Patient Support Programs.
McKesson is building its talent pipeline for Patient Services Specialist opportunities. You will coordinate enrolment, guide patients through forms and consent documentation, investigate public and private drug coverage, and maintain detailed records. The work requires patient-focused service and collaboration with healthcare professionals, pharmacies, and insurance providers.
Key Responsibilities:
- Coordinate timely patient enrolment into assigned support programs
- Guide patients through forms, consent, and reimbursement processes
- Investigate provincial, employer, and other drug coverage options
- Manage cases, documentation, renewals, and coverage decisions
- Protect personal health information and report adverse events
Requirements:
- Three or more years of related experience
- Patient or customer support experience in high-volume environments
- Case management or detailed records experience
- Strong written and verbal English communication skills
- Legal authorization to work in Canada
Apply patient support, reimbursement, documentation, and communication expertise to McKesson's remote Canadian programs.