Full-Time Healthcare Client Services Coordinator

1 day ago

Markham, Ontario, Canada Spectrum Health Care Full-time

Coordinate healthcare services with Spectrum Health Care in Markham, using scheduling expertise and exceptional customer service during weekday day shifts.

As a Full-Time Client Services Coordinator, you will support internal and external clients while working collaboratively with PSWs, Nurses, and community partners. The position includes coordinating services, responding to inquiries, and maintaining client information. You will work Monday through Friday, from 8:30 am to 4:30 pm, at the Markham office.

Key Responsibilities:

  • Assist with scheduling PSW and Nurse services
  • Liaise with clients, staff, and community partners
  • Respond to HCCSS and employee inquiries
  • Report concerns to the Home Support Supervisor
  • Enter client data and prepare program schedules

Requirements:

  • Minimum two years working in an office setting
  • High school diploma or equivalent
  • Exceptional customer service during high call volumes
  • Excellent English written and verbal communication skills
  • Proficiency in Word and Outlook

Support Spectrum Health Care clients through scheduling, communication, administrative coordination, and accurate healthcare information management in Markham.