Part-Time Shelter Worker Case Manager
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Support older adults at Fred Victor's Mary Sheffield House in Toronto through case management, crisis intervention, and housing transitions on weekends.
This part-time permanent Shelter Worker provides client-centred, anti-oppression, harm reduction support at a 26-bed shelter for women aged 55 and older. You will assist residents with complex mental health, substance-use, physical, and cognitive challenges. The work includes housing support, programming, documentation, and crisis response.
Key Responsibilities:
- Provide case management and support individual client goals
- Assist residents during transitions to permanent or temporary housing
- Complete intakes, discharges, notes, statistics, and reports
- Conduct room checks and building rounds
- Facilitate programming and resolve crises or conflicts
Requirements:
- Two or more years of shelter case management experience
- Education in social services or human services
- Client-centred experience with chronically homeless adults
- Toronto Shelter Standards certificate training completed or underway
- Naloxone Training and CPR/First Aid completed
Bring assessment, advocacy, crisis intervention, and housing support experience to Fred Victor's weekend shelter services in Toronto.