Senior Service Designer Remote Canada

23 hours ago

Calgary, Alberta, Canada Movati Athletic Inc. Full-time

Lead human-centered design for public sector digital services as a Senior Service Designer, working fully remotely from anywhere across Canada.

This initial 12-month contract focuses on enterprise digital services, modernization projects, and public-facing web platforms. You will shape service models, improve digital access, and collaborate with Edmonton's digital transformation team. Microsoft Dynamics 365 and accessible design are central areas.

Key Responsibilities:

  • Lead human-centered design across digital platforms and public portals
  • Plan research, interviews, workshops, and usability testing
  • Create journey maps and service blueprints for improvements
  • Translate requirements into wireframes, flows, and prototypes
  • Apply WCAG 2.2 AA through design reviews

Requirements:

  • Senior UX or Service Designer experience leading end-to-end initiatives
  • Proficiency with prototyping, wireframing, and journey mapping
  • Experience building enterprise design systems and component libraries
  • Strong user research and usability evaluation background
  • Agile experience and familiarity with Microsoft Dynamics 365

Bring service design, accessibility, research, and prototyping expertise to public digital platforms serving communities across Alberta.