Customer Service Order Specialist
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Customer service and order processing define this Specialist position at Univar Solutions. Serve as a consistent customer contact while coordinating fulfillment and resolving problems.
Reporting to the CS Manager, the Customer Service Specialist handles orders from beginning to end. The position develops customer solutions, provides necessary information, and builds long-term partnerships. Strong communication, organization, and Microsoft Office skills support effective service delivery.
Key Responsibilities:
- Receive and process customer orders
- Coordinate order fulfillment from beginning to end
- Provide necessary information to customers
- Develop solutions to customer needs and opportunities
- Resolve problems and non-conformances quickly
Requirements:
- University degree or college diploma with related specialized training
- Two years of customer service experience
- Strong organization, detail orientation, and time management
- Problem-solving ability with prioritization and multitasking skills
- Microsoft Office skills, including Outlook, Excel, and Word
Bring order processing, customer communication, and problem-solving skills to Univar Solutions' Customer Service Specialist position.