Assistant Automotive Service Manager
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Lead customer satisfaction and service operations as an Assistant Automotive Service Manager with Birchwood Infiniti Nissan. Work Monday through Friday, with some Saturdays.
This full-time Assistant Service Manager oversees the Service Consultant team and supports daily operations. The position covers selling, follow-up, customer retention, technician productivity, and continuous improvement. Strong communication, organization, vehicle repair knowledge, and people management skills are central to the work.
Key Responsibilities:
- Maintain a high level of customer satisfaction
- Oversee the Service Consultant team
- Support selling, follow-up, and customer retention
- Ensure technician productivity goals are met
- Support continuous improvement goals for technicians
Requirements:
- Minimum two years of preferred Service Consultant experience
- Strong technical knowledge of vehicle repairs
- Proven leadership, mentoring, and people management skills
- Exceptional communication and organizational skills
- Valid license, clean record, transportation, and required checks
Bring automotive service experience, customer care, leadership, and organization to Birchwood Infiniti Nissan's service department.