Assistant Automotive Service Manager

5 days ago

Winnipeg, Manitoba, Canada Birchwood Automotive Group Full-time

Lead customer satisfaction and service operations as an Assistant Automotive Service Manager with Birchwood Infiniti Nissan. Work Monday through Friday, with some Saturdays.

This full-time Assistant Service Manager oversees the Service Consultant team and supports daily operations. The position covers selling, follow-up, customer retention, technician productivity, and continuous improvement. Strong communication, organization, vehicle repair knowledge, and people management skills are central to the work.

Key Responsibilities:

  • Maintain a high level of customer satisfaction
  • Oversee the Service Consultant team
  • Support selling, follow-up, and customer retention
  • Ensure technician productivity goals are met
  • Support continuous improvement goals for technicians

Requirements:

  • Minimum two years of preferred Service Consultant experience
  • Strong technical knowledge of vehicle repairs
  • Proven leadership, mentoring, and people management skills
  • Exceptional communication and organizational skills
  • Valid license, clean record, transportation, and required checks

Bring automotive service experience, customer care, leadership, and organization to Birchwood Infiniti Nissan's service department.