Global Expansion Programs Lead

2 days ago

Québec, Quebec, Canada Affirm Full-time

Affirm is seeking an experienced Operations leader to own the strategy for global customer servicing. You will manage a portfolio spanning international expansions, product scaling, and cross-market channels, partnering with Product, Engineering, Analytics, Risk, and Training teams to drive scalable, high-quality service.

You will lead a multi-disciplined team, establish governance, and champion data-driven improvement across global operations, ensuring transparency and accountability across