Service Advisor Team Leader

14 hours ago

Calgary, Alberta, Canada Wood Automotive Group Full-time

Lead Service Advisors at Advantage Ford through coaching, service advising, and workflow support within The Wood Automotive Group. Apply proven automotive leadership skills.

The Service Advisor Team Leader supports advisor success through daily guidance, training, and process adherence. This leadership and coaching position also includes active service advisory duties, customer repair explanations, and service department collaboration. Success includes maintaining team synergy and exceeding targets.

Key Responsibilities:

  • Support Service Advisors with daily activities and service needs
  • Coach advisors on processes and adherence
  • Review workflow status and recommend necessary changes
  • Communicate with other Service department areas
  • Explain repairs to customers and Service Advisors

Requirements:

  • Minimum three years of Service Advising experience
  • Proven track record of success in advisor KPIs
  • Proven track record in sales
  • Leadership and training experience is an asset
  • Driver's license and clean driver's abstract

Bring automotive service advising, coaching, training, and workflow expertise to lead Advantage Ford's Service Advisor team.