Financial Services Client Advisor
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Help Canadians explore debt solutions through Farber's remote client service team, using strong communication, listening, and sales abilities.
This Client Service Representative role supports Farber, a Canadian debt solution provider established in 1979. You will identify client needs, explain relevant service offerings, and connect suitable clients with Debt Solutions Managers. The position also handles existing client inquiries and administrative follow-up.
Key Responsibilities:
- Understand potential clients' situations empathetically
- Assess needs and recommend appropriate services
- Schedule appointments using a booking system
- Complete rescheduling and follow-up administration
- Achieve team targets
Requirements:
- Three years of prior customer service experience
- College diploma
- Natural ability to recognize clients' emotional states
- Detail-oriented organization and effective time management
- Ability to work independently with integrity and ownership
Bring empathetic client guidance, sales awareness, and organized follow-up to Farber's financial services contact team.
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