Employee Relations Specialist

Overview

We're seeking a dedicated Employee Relations Specialist to join our dynamic Human Resources team at our South Edmonton Corporate Head Office. This role is a key partner to our business, supporting leaders across Canada in fostering a positive, compliant, and high-performing workplaces.

About Fountain Tire:

Founded in 1956 in Wainwright, Alberta, Fountain Tire has built its success on strong partnerships, experienced ownership, and a commitment to quality. Today, we operate over 170 locations with more than 3,000 associates from British Columbia through Ontario. Our success is grounded in our values. We:

• Act with a win-win partnership mindset
• Embrace opportunity thinking and innovation
• Value simplicity and practical solutions
• Work hard while making time to have fun
• Lead with a balance of heart, head, and hands

These principles have helped us remain one of Canada's Best Managed Companies year after year.

About the Role: As the primary trusted advisor to our Store and Field Managers, you will play a critical role in supporting employee relations across the organization. You will provide expert guidance and ensure consistent, fair, and compliant people practices. Key areas of accountability include:

• Employee Relations: Provide coaching and support to managers on performance management, discipline, terminations, and workforce complaints.
• Workplace Investigations: Lead end-to-end investigations, delivering clear, well-documented findings and recommendations in alignment with company policies and legal requirements.
• Disability and Leave Management: Support managers with statutory leaves and short/long-term disability cases, including communication, documentation, and return-to-work planning.
• Lead Employment Standards Compliance: Ensure compliance with provincial and territorial legislation and support resolution of Employment Standards matters in an ethical and effective manner.
• Engagement: Assist the Human Resources Manager with executing and analyzing the associate engagement program.
• HR Documentation and Records Management: Prepare and manage HR documents such as offer letters, fitness-for-work forms, warnings, termination letters, exit interviews and overtime agreements. Maintain accurate records of Associate Relations issues.
• HR Systems and Policy Management: Support ongoing improvements to HRIS (UKG) and contribute to the development and enhancement of HR policies and processes.
• Training and Development: Develop and deliver online and in-person presentations that educate and support Managers in the practice of effective associate relations and disability management.

What We Offer:

At Fountain Tire, we're committed to supporting our Associates' well-being and financial future. Our total rewards package includes:

• Comprehensive cost-shared benefits including health, dental, vision, life insurance, and short/long-term disability coverage
• Competitive compensation
• RRSP matching to help you plan for a secure financial future
• Paid training and educational allowances to support your ongoing professional development
• Work-life balance supported by flexible policies and a convenient office location near Calgary Trail and Anthony Henday
• Associate perks including discounts on tires, parts, and services at all Fountain Tire locations

Qualifications:

• A university degree with formal education in Human Resources
• Minimum 5+ years of Employee Relations experience
• Experience in disability management is considered an definite asset
• Must possess or be eligible to obtain a CPHR designation.
• Strong knowledge of provincial Employment Standards and Human Rights legislation/regulations with excellent writing and research skills.
• Proven ability to apply solid logic and judgment in investigating problems and evaluating viable solutions.
• Effective communication, consultation, coaching and conflict management skills. This includes the ability to deliver these supports over the telephone or via email.
• Strong computer skills with intermediate or greater proficiency in all facets of MS Office
• Proven ability to develop and maintain effective relationships with team members, associates, and vendors.
• A customer service and continuous improvement focus supported by excellent organizational and time management skills to manage independent work.

As part of our commitment to safety and integrity, a background and credit check will be required.

Ready to Join Us?

If you're a collaborative, solutions-focused HR professional who thrives in a fast-paced environment and is passionate about enabling managers to make confident, compliant decisions that protect the organization and its people, then we want to hear from