Cencora Bilingual Caseworker Position

1 day ago

Québec, Quebec, Canada World Courier Full-time

Support the mission of Cencora as a Bilingual Caseworker. This remote role is focused on reimbursement support and enhancing patient services in Canada.

Cencora is hiring for a Bilingual Caseworker to deliver essential services in patient and provider support. You will engage in coordinating case updates, resolving reimbursement documentation, and monitoring operational trends. Effective communication and meticulous record-keeping are crucial to successful case resolution.

Key Responsibilities:

  • Assist with reimbursement requests for patient services
  • Coordinate documentation and follow-up activities
  • Resolve routine issues affecting reimbursement processes
  • Maintain visibility and accuracy in case records
  • Identify trends that may require escalation

Requirements:

  • High School Diploma/GED or equivalent necessary
  • Minimum of 2 years in case coordination or reimbursement support
  • Bilingual in English and French essential
  • Certification in customer support preferred
  • Experience in healthcare or claims support roles

Use your skills in a dynamic role that contributes to Cencora's impactful work in healthcare.