Food Service Specialist

JOIN OUR TEAM
At Couche-Tard/Circle K, our mission is simple: to make our customer's lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 16,000 stores in 29 countries, serving almost 9 million customers every day. In total, more than 150,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey's going, we can help you get there. Are you ready to grow your career? Let's grow together

Food Service Specialist
Department: Merchandising
Location: Southwestern Ontario
Type of employment: Permanent, Full Time (37.5 hours)
Reason for Posting: Existing Vacancy

Salary: $40,000 - $50,000 per annum

THE ROLE
We are currently hiring for a Food Service Specialist to join our Central Canada Merchandising Team. The Food Service Specialist provides food and merchandising support to designated stores by reviewing the details of various programs and products to ensure they meet our high standards of quality and safety. Responsible for creating detailed reports, summarizing the findings, reviewing with, and providing these reports to management staff. Manages quality control by performing preventative maintenance tasks and responds to calls as needed.

WHAT YOU'LL DO
Excited to embark on a journey with us? Here's a breakdown of the key responsibilities in this role:

Supervise training and educating the store teams on current and new product offerings with an emphasis on Food Safety and Quality Assurance to ensure FSQA and HACCP regulatory requirements are met.

Supervises New store start-ups and remodels for Foodservice.

Address issues in stores in real-time and provide immediate and adequate solutions during each visit.

Responsible for visiting all assigned stores on a set schedule to provide food safe-quality assurance monitoring functions.

Conduct trouble‐shooting seminars to instruct store on how to fix equipment and process issues.

Acts as a central contact person for stores for questions regarding food service categories (i.e. discretionary decision‐making power to solve issues as they arise).

Collaborate with Category Managers, BU (Business Unit) leadership, store leadership, Food Service vendors and merchant experts to ensure training materials are effective, current, relevant, and compatible with Company policies and standards to maximize future growth of the Foodservice category.

Coach and monitor under‐performing stores for improvement.

Partner with District Managers for their specific opportunities and needs in their market.

Oversee new food service projects based on BU initiatives.

Maintain a database of all training sessions and visits.

Develop and facilitate training sessions addressing training gaps and needs of markets or regions.

Create a training environment that empowers people to find answers and solutions on their own to grow their food business.

Create a cooperative learning environment with multiple levels of feedback that guides people to correct actions - embrace and share best practices.

Leads training opportunities as needed.

Works closely with stores' Management staff, Sales Associates and District Managers within Operations and other internal departments relating to food service category.

Assists with training as needed.

Aid with new store start-ups and remodels.

Acts as a central contact person for stores for questions regarding food service categories (i.e., discretionary decision‐making power to solve issues as they arise).

Responsible for visiting all assigned Stores on a set schedule to provide food safe-quality assurance monitoring functions.

Reviews all food and beverage equipment, including warmers, roller grills, microwaves, sandwich cases, condiment stations, beverage machines, bakery cases, coolers, etc.

Monitors temperature and time to Circle K standards.

Notifies appropriate person if something is found out of compliance.

Assesses the cleanliness of all areas of the store including food preparation areas, sinks, restrooms, security areas, storage areas, garbage, and sanitation areas, etc.

Verifies correct signage and pricing in each location during store visits.

Evaluates stocking and inventory supply of key food safety areas.

Reviews store health requirements to ensure they are being met; addresses all critical violations immediately.

Assists with addressing any issues found and helps handle necessary improvements to each store.

Completes detailed itemized reports summarizing the condition of all elements of the store, compiles an