Virtual Assistant

2 days ago

Calgary, Alberta, Canada Vital Study Skills Full-time

About the role

The Virtual Assistant will provide comprehensive administrative support to executives and teams, ensuring smooth daily operations in a fully remote environment. This role requires proactive management of schedules, communications, and travel logistics while maintaining a professional online presence.

Key responsibilities

  • Manage and coordinate multiple calendars, schedule meetings, and handle rescheduling conflicts.
  • Monitor, triage, and respond to email correspondence, ensuring timely follow-up.
  • Perform accurate data entry and maintain organized digital filing systems.
  • Provide first-line customer support via phone, email, and chat, resolving inquiries efficiently.
  • Arrange domestic and international travel, including itineraries, accommodations, and expense tracking.
  • Create and schedule content across social media platforms, monitoring engagement and analytics.
  • Utilize Microsoft Office and Google Workspace to produce reports, presentations, and collaborative documents.

Required qualifications

  • 1-35 years of experience in virtual assistance or related administrative support.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Calendar, Docs, Sheets).
  • Demonstrated ability to manage complex calendars and coordinate travel logistics.
  • Strong written and verbal communication skills for email and customer support.
  • Excellent attention to detail and accuracy in data entry and document preparation.
  • Self-motivated, reliable internet connection, and ability to work independently in a remote setting.

Nice to have

  • Experience with social media management tools (e.g., Hootsuite, Buffer).
  • Familiarity with basic bookkeeping or expense reporting software.
  • Previous experience supporting C-level executives.
  • Knowledge of project management platforms such as Asana or Trello.