Service Advisor at Davis Dodge

Join the team at Davis Dodge in Fort Macleod as a Service Advisor, where your automotive passion meets excellent customer service. This full-time remote role is perfect for those who enjoy connecting with clients and solving problems in the automotive industry.

As a trusted liaison between customers and technicians, you'll utilize your sales or automotive experience to support clients effectively. Your role involves gathering vehicle information, creating work orders, and providing regular updates on repair statuses. Exceptional communication skills are essential for fostering customer loyalty.

Key Responsibilities:

• Listen to customer vehicle symptoms and gather details
• Conduct walk-around inspections to recommend services
• Create detailed work orders for technicians
• Maintain rapport by explaining estimates and repairs
• Provide timely updates on vehicle repair statuses

Requirements:

• Previous experience as a Service Advisor or similar role
• Strong automotive knowledge and customer service skills
• Excellent verbal and written communication abilities
• Proven time management and organizational skills
• Valid Driver's License and background check

Bring your automotive expertise and communication skills to expand your career with Davis Dodge