Theatre Usher Guest Service Associate
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Guide theatre guests as a seasonal part-time Usher with Regal, applying attentive communication, crowd management, and safety awareness throughout the venue. Assignments may vary by theatre needs.
Floor Staff members help deliver exceptional service while following Regal policies and mission standards. Usher duties include ticket collection, auditorium direction, inspections, crowd control, cleaning, and reporting unusual situations. Team members may also support box office or concession operations.
Key Responsibilities:
- Tear tickets and direct patrons to assigned auditoriums
- Inspect packages and assist guests with seating
- Monitor picture, sound, safety, and content theft concerns
- Report problems, discrepancies, and unusual theatre situations
- Complete opening, closing, cleaning, and auxiliary sales duties
Requirements:
- Complete or progress toward cast certification requirements
- Communicate clearly with guests, coworkers, and management
- Listen effectively and respond directly to questions
- Identify problems, evaluate information, and reach evidence-based conclusions
- Stand, walk, climb, stoop, and occasionally lift up to 60 pounds
Apply guest service, theatre inspections, communication, and crowd management skills as a seasonal Regal Floor Staff member.
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