Clinical Counsellor

Work Hours: 37.5 hours/week Monday - Friday, 9am - 5 pm
Work Setting: Exclusively onsite- 185 Cummer Ave, North York, Ontario
Salary: $72,298.50
Application Deadline: October 6 2026by 11:59 pm
Program Overview – Cummer Housing Program, Supportive Housing - Community Care Unit The Supportive housing program provides housing for seniors who have experienced homelessness and may be living with mental health and/or substance use challenges. The program provides onsite psychosocial, primary care supports and services including intensive case management; harm reduction and addiction support; therapeutic and supportive counselling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.
What You Will Do DIRECT CLIENT CARE:
Respond to referrals from clients, providers and community partners
Provide confidential and timely client intake to ensure a positive client experience
Perform clinical assessments (psychosocial, psychological, and geriatric) to determine service needs and to formulate recommendations or treatment plans.
Identify appropriate and credible resources responsive to client needs taking into consideration culture, language, reading level, accessibility, and health literacy.
Account for each client's values, preferences, and circumstances to support the development of client-centered goals.
Connect clients and/or their families/caregivers to a range of community resources and supportive services designed to promote economic,social, and health self-sufficiency. This may be done through active case management, service co-ordination, system navigation, short-term and long-term planning, and follow-up support.
Provide supportive/therapeutic counseling to clients utilizing a wide range of approaches that best meet the clients' needs and circumstances.
Provide settlement-related crisis intervention and practical assistance to clients.
Encourage active communication between clients and/or caregivers and health care providers to optimize client outcomes.
Provide preliminary assessment of risk in crisis situations, consult, and devise an intervention and action plan, and provide crisis intervention.
Create, maintain, and update appropriate client records, in a timely, efficient manner.
Keep accurate and current documentation, including statistical data and reports, and enter data to relevant data management systems.
Provide advocacy support and advocate with clients and/or their family or caregivers.
Protect the privacy of clients and hold in confidence all information obtained in the course of service.
Community Development Identify and communicate opportunities to improve the intake and navigation processes to ensure efficiency and continuous improvement.
Conduct data collection via relevant databases
Collect information related to health and social barriers and basic needs (including, but not limited to comprehensive primary care, food security, housing, finances, mental health and substance use, newcomer/immigration, and non-medical forms)
Conduct needs assessment to determine the needs of community members and develop a service delivery plan to address needs.
Work closely with primary care to support positive settlement and health-related outcomes.
Ensure the coordination of services and a "continuum of care".
Facilitate and coordinate group programs, including online workshops, to provide information relating to settlement, health, and wellness.
Plan, implement, and evaluate outreach plan that promotes the range of opportunities available to newcomers and their families.
Keep current about services available in the community and actively engage service providers in all areas to maximize community members access to resources and to enhance capacity for services.
General Accountabilities Ensure the organization's policies and procedures are carried out.
Maintain all aspects of confidentiality relating to clients, volunteers, staff, programs, community members and community partners.
Provide mentorship, training and/or supervision to student placements and volunteers.
Participate in team and unit meetings regularly and promote the healthy functioning of the team and unit.
Participate in ongoing training and education.
Participate in supervision sessions and annual performance appraisals with supervisor.
Maintain appropriate records and documentation in a timely manner and collect statistical data required for the accountability of the program.
Represent the unit on internal and/or external staff committees as directed by program manager.
Perform other duties as assigned
What You Bring to the Team Masters of Social Work (M.S.W.) or graduate degree in a relevant field. Registered Social Worker (R.S.W.) or Psychotherapist (R.P.