Airport Customer Service Supervisor Toronto
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Lead a dynamic team at Unifi in Toronto as a Customer Service Supervisor. Provide exceptional passenger support throughout arrivals, ticketing, and check-in processes while embracing a culture of empathy and integrity.
Unifi is seeking a Customer Service Supervisor to oversee a team responsible for ensuring a seamless experience for air travelers. This part-time position entails supervising agents, assisting passengers with special needs, and managing ticketing and check-in operations. You will contribute significantly to safe and secure airport operations.
Key Responsibilities:
- Supervise a team delivering exceptional customer service
- Support passengers during arrival and check-in procedures
- Manage ticketing, baggage services, and reservations
- Direct passengers through customs and immigration
- Assist ramp agents with wheelchair and baggage support
Requirements:
- High School diploma or equivalent
- Minimum 18 years of age
- Ability to pass background checks and drug screening
- Relevant aviation experience preferred
- Must lift and move heavy items as needed
Become a vital part of the Unifi team while providing excellent service to travelers in Toronto.
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