Retail Operations Manager Inventory Fulfillment

6 days ago

Port Hawkesbury, Nova Scotia, Canada Kent Building Supplies Inc. Full-time

Drive KENT inventory integrity and customer fulfillment through shipping, order picking, and data-informed retail operations. Lead back-end execution across multiple business lines.

This Assistant Store Manager position focuses on operational support for KENT's home improvement, Pro, and Install Sales businesses. You will analyze sales, operational, and inventory data while overseeing fulfillment, yard standards, and fleet operations where applicable. The work demands strong communication, customer service, and retail management experience.

Key Responsibilities:

  • Analyze performance data to improve efficiency, service, and profitability
  • Oversee shipping, order picking, and building materials yard operations
  • Support product availability and timely customer fulfillment
  • Manage inventory integrity, shrink, and operational controls
  • Use D365, Kronos, and Microsoft Office for tracking

Requirements:

  • Five or more years of retail management experience
  • Technology skills for project management and problem solving
  • Strong written and verbal communication abilities
  • Exceptional customer service skills and inventory control knowledge
  • Openness to continuous improvement and independent learning

Bring retail management, inventory analysis, and fulfillment expertise to help KENT deliver accurate, efficient customer service.