Remote Account Lead at CBI Health

1 day ago

Edmonton, Alberta, Canada CBI Health Full-time

Become the expert as a Remote Account Lead at CBI Health, facilitating exceptional service in disability coordination. Your responsibility will include managing referrals and ensuring outstanding client care.

As a full-time Account Lead, you will collaborate with designated disability referral sources and CBI Health clinicians. Your role demands a nuanced understanding of client needs and effective communication with stakeholders. You will oversee clinical files, manage service delivery, and ensure programs align with referral goals.

Key Responsibilities:

  • Coordinate checkpoints with Account representatives
  • Maintain oversight of clinical files and assessments
  • Collaborate on challenging cases with the National Manager
  • Track Key Performance Indicators with Business Services
  • Innovate service delivery for optimal outcomes

Requirements:

  • Bachelor's degree in a related discipline
  • 3+ years in clinical or disability coordination roles
  • Experience in health and rehabilitation sectors
  • Familiarity with disability insurance
  • Must reside in Canada for remote work

Utilize your clinical coordination skills to enhance the client experience at CBI Health.