Customer Service Associate at RONA

1 day ago

Chicoutimi, Quebec, Canada RONA Full-time

Elevate the customer experience as a Customer Service Associate with RONA. You'll assist customers with product needs, manage special orders, and maintain inventory in a welcoming environment.

RONA is seeking dedicated individuals for their customer service team. In this role, you'll connect with customers, gather their product requirements, and ensure that the store is well-stocked and organized. Active participation in training programs will enhance your product knowledge and selling skills, aiding career advancement.

Key Responsibilities:

  • Assist customers with inquiries in-store or by phone
  • Prepare special orders and confirm details with purchasers
  • Maintain store organization and monitor inventory levels
  • Stay informed on promotional events and training
  • Perform various tasks to support smooth store operations

Requirements:

  • Proven skills in customer service and sales
  • Strong communication and interpersonal abilities
  • Previous experience in a customer-centric role
  • Ability to lift and carry medium to heavy products
  • Flexibility to work day and night shifts

Contribute your skills to enhance customer satisfaction and support RONA's community impact.