Spanish Bilingual Customer Service Representative

2 days ago

Mississauga, Ontario, Canada SinglePoint Group International Inc Full-time

Serve Spanish-speaking customers remotely from Alberta as a Customer Service Representative using active listening and accurate account documentation.

SinglePoint seeks a bilingual Spanish representative for permanent full-time inbound service, with occasional outbound interactions. The role supports product and service marketing, payment solutions, account discrepancies, privacy, and performance targets. Paid training is provided from home.

Key Responsibilities:

  • Handle mainly inbound customer interactions professionally
  • Assist with products, services, and payment solutions
  • Resolve customer account discrepancies
  • Document customer accounts accurately
  • Protect customer information and meet performance targets

Requirements:

  • Bilingual Spanish communication is required
  • Applicants must be based in Alberta
  • Strong organizational, listening, and communication skills
  • Proficient computer skills and attention to detail
  • Personal Windows 11 device, webcam, and required internet speed

Apply your Spanish communication, customer service, and account accuracy skills in SinglePoint's remote Alberta team.