Account Manager

Job Title: Account Manager (SaaS) - RankWorksLocation: Pointe-Claire, QCCompensation: $125,000 OTE (On-Target Earnings)Are you passionate about digital marketing and SaaS solutions? Do you thrive on building lasting relationships with clients and driving business growth? If so, we want YOU to join our dynamic team at RankWorksAbout RankWorks:At RankWorks, we're on a mission to empower small and medium-sized businesses with the cutting-edge SaaS solutions they need to stay competitive in today's digital-first world. Our innovative platform combines AI, Blockchain technology, website development, web hosting, e-commerce, SEO, and social media management into a powerful tool designed to help businesses scale. We provide our clients with high-quality services that are typically found in large agencies, but at a fraction of the cost.Our approach is rooted in understanding our clients' unique needs, offering tailored solutions, and building long-term partnerships that drive their success. As part of our client engagement process, we offer product demos and in-depth report reviews to ensure our prospective clients understand the full potential of our platform.Why Join Us?Career Growth: At RankWorks, we are committed to your professional development. You'll work in a fast-paced environment that encourages creativity and innovation, with plenty of opportunities to grow and advance your career.Exciting Work Culture: We believe in fostering a collaborative, supportive, and high-energy environment where everyone's voice matters. You'll be working with a team that values your contributions and supports your personal growth.Competitive Compensation: We value the hard work and dedication our team members bring to the table. That's why we offer a competitive $125,000 OTE package, along with a robust benefits package.Role Overview:As an Account Manager at RankWorks, you will be a pivotal part of our team, responsible for building and nurturing relationships with prospective and existing clients. Your role will involve managing client accounts, understanding their needs, and delivering personalized SaaS solutions that drive measurable business outcomes.Key Responsibilities:Client Relationship Management: Cultivate and maintain strong, long-lasting relationships with clients by understanding their goals, challenges, and objectives.Account Management: Oversee and manage client accounts, ensuring they receive exceptional service and value from our platform.Product Demos & Report Reviews: Present our platform to prospective clients through interactive product demos and guide them through in-depth report reviews to help them understand how our solutions can enhance their business.Tailored Solutions: Collaborate with internal teams to craft customized solutions that align with client goals, leveraging our suite of SaaS tools.Client Retention & Upselling: Identify opportunities for upselling additional features or services that will benefit clients and help them achieve greater results.Cross-functional Collaboration: Work closely with our marketing, technical, and customer support teams to ensure a seamless client experience.Industry Expertise: Stay informed about digital marketing trends, SaaS innovations, and industry best practices to provide clients with strategic guidance and insight.What We're Looking For:Experience: Proven track record in client relationship management, account management, or customer service, ideally within the SaaS or digital marketing space.Communication Skills: Exceptional verbal and written communication skills with the ability to present complex solutions in a clear and engaging way.Problem-Solving Ability: Strong analytical and problem-solving skills to address client challenges and find creative solutions.Digital Marketing Knowledge: Familiarity with digital marketing, SEO, social media management, and related fields is a plus.Team Player: Ability to work effectively both independently and as part of a collaborative team.Organization & Attention to Detail: Strong organizational skills, with the ability to manage multiple projects, prioritize tasks, and meet deadlines.Tech Savvy: Proficiency in CRM software, Microsoft Office Suite, and the ability to quickly learn new tools and platforms.Education: A Bachelor's degree in Marketing, Business Administration, or a related field.Why RankWorks?At RankWorks, you won't just be a cog in the machine—you'll be a key player in a fast-growing company that's changing the game for small and medium-sized businesses. We invest in our people and believe in fostering an environment where everyone can succeed, learn, and grow.You'll get the opportunity to:Work with cutting-edge SaaS technology that's transforming the way businesses grow and scale.Build lasting relationships with clients and directly contribute to their success.Be a part of a passionate and motivated team that values collaboration and innovation.Take your career to the next level with opportunities for advancement and professional development.Ready to Take the Next Step?If you're looking for an exciting, dynamic, and rewarding role with plenty of room for growth, we want to hear from you Apply now and join RankWorks—where your expertise and passion for digital marketing and SaaS can truly make an impact.Apply Now to start your journey with us