Merchant Technical Support Specialist

Affim is seeking a Product Support Specialist to assist merchant partners, troubleshoot technical issues, and collaborate with cross-functional teams. You will resolve configurations, communicate clearly, and help scale support processes in a remote Canadian setting. Remote-first role with flexibility; base pay in Canada range and opportunities for equity....

Affirm is seeking a Product Support Specialist to join our remote Canada team. You will be the frontline partner for merchant customers, triaging technical issues and collaborating with Sales, Client Success, Operations, and Engineering to deliver fast, correct solutions. Fluent in French and English, with a Bachelor’s degree or equivalent, and 2+ years...

At Affim, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Product Support Specialists at Affim provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support experience, and...

Affim is seeking a Product Support Specialist to serve merchant partners and resolve technical or operational issues quickly. You will become a product and payments expert, collaborating with Sales, Client Success, Operations and Engineering to provide fast solutions and scalable processes. This remote Canada role requires bilingual English and French, a...

Affim is seeking a Product Support Specialist to deliver fast, reliable service to merchant partners. You will troubleshoot technical issues, work with Sales, Client Success, Operations and Engineering, and help scale support processes. A strong emphasis on clear communication in English and French is essential. The role offers remote Canada work with a...

DRiV Incorporated in Canada seeks a Technical Product Specialist to cover Ontario and Manitoba with a focus in Toronto. You bring deep automotive service knowledge and Red Seal certification to train and support our product lines. In this role you will schedule visits, deliver product demonstrations, and present technical trainings to service providers...

Become a vital part of Affim as a Technical Support Specialist, providing essential service to eCommerce partners. Master technical troubleshooting to resolve issues swiftly while fostering strong partnerships. This remote role is pivotal for Product Support Specialists at Affim. Utilizing your bilingual skills in French and English, you will manage complex...

Our partner is looking for a Product Support Specialist I (Merchant Care) based in Canada. Join a remote-first team dedicated to delivering reliable, seamless support to e-commerce merchants and business partners. In this role, you will serve as a trusted point of contact, helping merchants resolve technical issues, troubleshoot configurations, and navigate...

Affim is seeking a Product Support Specialist to join our remote team in Canada. You will be the frontline for merchant partners, resolving technical and configuration issues and guiding customers with clear, friendly communication. You'll collaborate with Sales, Client Success, Operations, and Engineering to surface feedback, streamline workflows, and...