Guest Service Agent Remote Lodge
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Guest Service Agents with customer service and Microsoft Suite skills can support ARAMARK's new remote lodge near Chapleau, Ontario. Work a 14-days-on, 14-days-off rotation.
This Guest Service Agent role supports guest satisfaction during a brand-new lodge opening. You will assist with guest needs, reservations, check-ins, and information requests. The position also includes front-office administration, communication, and concern resolution or escalation.
Key Responsibilities:
- Greet clients and employees courteously upon arrival
- Manage guest check-ins, check-outs, and registration paperwork
- Enter registration data into site software and systems
- Answer calls, emails, and faxes professionally
- Attend safety meetings and emergency response procedures
Requirements:
- Previous guest services experience required
- Microsoft Suite skills required
- Excellent customer service skills
- Strong verbal and written communication skills
- Successful drug and alcohol testing and background check
Bring organized guest service, administrative accuracy, and professional communication to ARAMARK's remote lodge near Chapleau.