Guest Service Agent Remote Lodge

2 days ago

Edmonton, Alberta, Canada Aramark Full-time

Guest Service Agents with customer service and Microsoft Suite skills can support ARAMARK's new remote lodge near Chapleau, Ontario. Work a 14-days-on, 14-days-off rotation.

This Guest Service Agent role supports guest satisfaction during a brand-new lodge opening. You will assist with guest needs, reservations, check-ins, and information requests. The position also includes front-office administration, communication, and concern resolution or escalation.

Key Responsibilities:

  • Greet clients and employees courteously upon arrival
  • Manage guest check-ins, check-outs, and registration paperwork
  • Enter registration data into site software and systems
  • Answer calls, emails, and faxes professionally
  • Attend safety meetings and emergency response procedures

Requirements:

  • Previous guest services experience required
  • Microsoft Suite skills required
  • Excellent customer service skills
  • Strong verbal and written communication skills
  • Successful drug and alcohol testing and background check

Bring organized guest service, administrative accuracy, and professional communication to ARAMARK's remote lodge near Chapleau.