Bilingual Alarm Monitoring
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Securitas Canada is seeking a bilingual English/French Customer Support Associate to provide after-hours support across the country. You will handle inbound and outbound calls, escalate to branches, and confirm health and safety of guards in the field.
You will enter data into IMMIX, Outlook and WFM, monitor remote guarding alarms, and assist with security scheduling transactions while learning the national processes to educate Guards and Managers.