Valet - Auberge du Vieux-Port

6 days ago

Montreal, Quebec, Canada Gray Collection Full-time

RESPONSIBILITIES

  • Greet guests on arrival, open doors and inform them of parking procedures
  • Help guests with luggage and special requests
  • Control incoming and outgoing hotel traffic
  • Ensure that the sidewalk and hotel entrance are clean and safe (especially in winter)
  • Park and retrieve guest cars, record licence plate numbers, match guest's names and room numbers
  • Correctly identify stored bags and manage valet parking car key
  • Bring luggage to guest rooms and retrieve them when requested
  • Able to lift and carry 30-50 pounds
  • Provide guests with an overview of room features
  • Deliver mail; assist with receiving & delivering packages to guest rooms or to other departments
  • Perform any other tasks which are assigned by management

QUALIFICATIONS

  • A minimum of one (1) year experience in a same or a similar position
  • A valid driver's licence with a clean record (able to drive automatic and standard cars
  • Excellent customer service: Approachable, pleasant, courteous, empathetic, fast acting
  • Strong communication skills and attention to detail
  • Enjoys working in a fast-paced team environment, managing various workloads
  • Ability to organize, prioritize and, multitask
  • Effective knowledge of Ottawa, its tourist attractions and its major intersections
  • Excellent oral and written skills in English, French is an asset