Bilingual Disability Claims Specialist

2 days ago

Toronto, Ontario, Canada Medavie Inc. Full-time

Support disability claims through bilingual case management at Medavie, working flexibly from home, an office, or a combination of both.

As a Disability Claims Specialist, you will adjudicate claims, develop case management plans, and support members through recovery and return to work. You will collaborate with claimants, employers, treatment providers, physicians, and other stakeholders across Canada. The permanent position includes a 15-week paid training program beginning with the next cohort in mid-January 2027.

Key Responsibilities:

  • Adjudicate disability claims from initial decisions through case management planning
  • Monitor treatment, plan progress, and needed claimant supports
  • Communicate regularly with stakeholders and request medical information
  • Update key dates and case management plans throughout claims
  • Communicate difficult decisions and manage escalations effectively

Requirements:

  • University degree or related completed college diploma
  • Relevant disability claims or insurance benefits case management experience
  • Experience assessing eligibility and managing active caseloads
  • Bilingual English and French communication skills
  • Microsoft Office proficiency and strong technical aptitude

Bring bilingual communication, claims adjudication, and organized case management skills to Medavie's member-focused disability services.