Senior Manager, Revenue Operations

2 days ago

Ottawa, Ontario, Canada Texada Software Full-time

About Texada

Texada powers the world of equipment. Our purpose-built platform is the growth engine for heavy equipment dealerships and rental businesses, connecting sales, service, and rental on a single cloud-native, API-first system. With Industrial CRM, Equipment-Aware Service Management, and Intelligent Rental Management - extended with mobile and AI applications - Texada gives equipment businesses the tools to grow with confidence. Learn more at www.TexadaSoftware.com.

The Role

We're hiring a Senior Manager, Revenue Operations to lead & own the systems, process, and reporting infrastructure that runs Texada's sales & customer success organizations. This isn't a back-office builder role: you'll design and run the forecast and pipeline cadence, create accountability and collaboration mechanisms for sales processes, and be the person execs and functional leaders turn to for a clear read on where the business stands.

You'll lead a team responsible for day-to-day administration of HubSpot CRM, DealHub CPQ,and other revenue facing systems staying hands-on in maintaining and refreshing these systems as the business evolves. Reporting to the CFO - and working in lockstep with Sales & Customer Success leaders - you'll help drive accountability into the sales & customer success teams and pull the rest of the organization into supporting sales & customer success where it matters most.

Work Location and Travel

  • Remote/hybrid, with minimal travel outside of occasional team or industry events.
  • Candidates should be authorized to work in Canada without restriction or sponsorship.

What Success Looks Like

In your first 12 months, you will be measured on:

  • Cadence & Accountability: A running forecast/pipeline review cadence with full rep attendance, prep compliance, and follow-through on commitments
  • Forecast Accuracy: Reduced variance between forecast and closed results quarter over quarter
  • Executive Visibility: Leadership and the exec team have a clear, trusted, real-time read on pipeline and forecast status
  • Deal Health: Faster identification and resolution of stalled or at-risk opportunities
  • Systems & Team: Sales systems kept current and administered cleanly by your team

What You'll Own

Sales Cadence & Operations

  • Design and personally run the forecast and pipeline review cadence
  • Own the cadence agenda, prep materials, and follow-through on commitments made in-meeting
  • Present pipeline, forecast, and win/loss status to the exec team and functional leaders on a recurring basis
  • Partner with the SVP of Sales to flag reps and deals falling behind cadence, and drive corrective action
  • Translate sales data into a narrative the rest of the org can act on - so Marketing, CS, and Product know where to lean in
  • Administer processes for sales & customer success variable compensation

Systems Ownership & Team Leadership

  • Lead the team responsible for CRM, CPQ, and other sales-critical systems; stay directly involved in system architecture, configuration, and ongoing maintenance and refresh
  • Evaluate, implement, and govern GTM tools to ensure they're scalable and aligned with business needs
  • Ensure data hygiene and system integrity across all GTM platforms support reliable reporting and forecasting

Deal Desk, Revenue Modeling & GTM Planning

  • Own the deal desk function - pricing structures, approvals, and revenue modeling
  • Oversee commission plan administration, including calculations, tracking, and stakeholder communication
  • Partner with the SVP of Sales, Director of Sales, and Customer Success on territory design and GTM planning
  • Provide process documentation, training, and support to drive adoption across the sales org

What We're Looking For

  • 5-7 years in Sales/Revenue Operations or Business Systems in a high-growth B2B SaaS company, including experience running (not just building) forecast or pipeline review cadences
  • Experience leading or mentoring at least one team member, ideally within sales/revenue operations or business systems
  • Comfortable presenting to and being pressure-tested by executives, and direct enough to hold reps accountable in the room