Product Designer

2 weeks ago

Ontario, Canada Insight Global Full time

JOB DESCRIPTION As a Product Designer at one of the Big 5 Canadian Banks, you will play a pivotal role in shaping the public web user experience of prospective and existing banking customers. Your responsibilities will include: § Product Iteration Updates: Continuously improve and update our products based on user feedback and market trends. § Team Leadership: Lead and mentor an intermediate designer, managing their workload and ensuring high-quality deliverables. § Release Monitoring: Oversee the release process, ensuring that all updates meet our quality standards and align with user needs. § Client Feedback Integration: Gather and analyze client feedback to propose new features and updates that enhance the user experience. § User Experience Research (UXR): Conduct and oversee user research to inform design decisions and validate product concepts. § Workshop Creation: Design and facilitate workshops to foster collaboration and innovation within the team. § Research Synthesis: Synthesize research findings to generate actionable insights and inform design strategies. § Competitive Analysis: Perform competitive analysis to stay ahead of industry trends and incorporate best practices into our designs. § Design Thinking: Apply design thinking methodologies to solve complex problems and create user-centric solutions. § Entrepreneurial Mindset: Bring an entrepreneurial mindset to drive innovation and continuously improve our products. This role requires a proactive, innovative thinker who is passionate about creating exceptional user experiences and driving product success. REQUIRED SKILLS AND EXPERIENCE 3-4+ years of professional experience in UX/Product Design UX Design for public web Figma, Jira, Confluence End-to-end product design experience (Phase 0 to launch) Strong cross-functional collaboration Agile methodology experience Large enterprise experience NICE TO HAVE SKILLS AND EXPERIENCE Contentful CMS experience (ideal) or other headless CMS (ex. AEM, Sanity, Drupal) Experience positioning banking/large enterprise products (teleco, insurance, bank products) Experience with US banking products

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