Customer Service Branch Representative

3 days ago

Sydney, Nova Scotia, Canada Avenir Energy Full-time

Serve Avenir Energy customers at the branch through product inquiries, order placement, payment processing, and issue resolution support.

The Branch Representative supports customer-focused propane distribution operations at a local branch. You will assist walk-in customers, process orders, and coordinate with internal teams. The position also includes records, scheduling, cash transactions, and general administration.

Key Responsibilities:

  • Handle walk-in customer product and service inquiries
  • Assist customers with orders and payments
  • Direct complex issues to appropriate personnel
  • Process invoices and track financial information
  • Coordinate delivery and service scheduling

Requirements:

  • Excellent customer communication and interpersonal skills
  • Knowledge of administrative and clerical procedures
  • Strong attention to accuracy and detail
  • Strong problem-solving and adaptability skills
  • Ability to work independently and collaboratively

Use customer service, communication, and payment-processing skills to support accurate branch service at Avenir Energy.