Children and Youth Worker
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Full-time position (35 hours per week) for a 14-month contract ending December 31 st , 2027
$56,099 to $68,960
Location
Nature of the work
As the Children and Youth Worker, you will be responsible for ensuring direct services, such as school groups, one-on-one counselling, parenting support, identification, and response to needs, are offered to youth aged 6 -21 years and their families. They will function as a member of the Family and Community team and multi-service Centre and liaise with the community as required.
Responsibilities
- Assessing clients' needs in both French and English.
- Dealing with clients with complaints, cancellations or problems concerning different Children and Youth services and escalating as necessary.
- Making recommendations for expansion/change of the program.
- Referring clients to the appropriate services within and outside of the Centre and playing an advocacy role where appropriate.
- Mobilizing and coordinating appropriate resources to respond to the needs of clients.
- Participate in the design and implementation of service delivery programs to meet the identified needs of clients.
- Provide information and advocacy on behalf of clients to ensure that the clients receive community services.
- Respond to and take appropriate action for emergencies.
- Occasionally represent the Centre by engaging in public speaking at the various agencies as appropriate.
- Ensuring coordination of resources and services are available to clients and their families.
- Maintaining visibility of programs through the use of the media and other appropriate sources.
- Establishing and maintaining regular contact with community partners and the community.
- Designing appropriate forms and systems for implementing the program.
- Develop and maintain Program procedures, processes and forms.
- Receiving and making referrals to ensure integration of services.
- Actively participate in center-wide activities and committees to promote and sustain the successful operations of the center.
What we would like to find in you
- BSW, university degree in another related discipline or diploma in social work with relevant experience.
- A minimum of two years' experience in youth-related programming.
- Experience in a social service setting.
- Fluency in oral and written communication in English and French. French language skills are mandatory.
- Demonstrated ability to work effectively in a multi-service team.
- Ability to work independently and take initiative.
- Excellent communication skills and strong interpersonal skills.
- A willingness to maintain high-quality, client-centred services through superior organizational and problem-solving skills.
- Must submit and maintain a favourable criminal reference check.
- Must have a valid driver's licence and have access to a motor vehicle.
- Knowledge of Gloucester and the area is an asset.
- Demonstrated understanding of issues facing youth.
- Thorough knowledge and understanding of community resources.
- Ability to provide clients with a welcoming, compassionate, and safe environment.
- Employees must be available to work at either EORC location, depending on program and organizational requirements.
- Knowledge of MS Office Applications, and experience working within a Client Information Management System.
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