Team Lead

Overview Company Overview We are Moncler. The brand of extraordinary. At the intersection of luxury, culture, and performance, Moncler creates elevated products and experiences that inspire our clients and redefine modern luxury. Guided by our purpose, to unleash the extraordinary in everybody, and our core values, Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow, we bring passion, creativity, and excellence to everything we do. Joining Moncler means being part of a dynamic retail environment where style, service, and human connection come together, and where you have the opportunity to grow, contribute, and make an impact.
Position Overview As a Team Lead, you will be an ambassador of the Brand. You will assist the Store Manager and Client Advisor Manager (CAM) in coaching and developing the team, building Client relationships, fostering the achievement of sales goals, and ensuring the highest level of Client experience is delivered. You will serve as a role model to the team and support store management with operational responsibilities. You will represent the Moncler Brand values and associated behaviors toward all Clients and team members.
Your Impact Client and Business Development Support the team in building long-term Client relationships and demonstrate top performance by effectively leveraging clienteling tools.
Establish a client-centric mindset in store to ensure the highest level of Client experience through elevated and engaging CEM segments.
Communicate and inspire the team around retail strategy, business priorities, and relevant performance information through morning briefings, trainings, and ongoing coaching.
Exceed personal sales targets, modeling expectations for the team through strong client development, conversion, and relationship building.
Develop and maintain a strong Client database and personal client book, contributing to overall store performance and new Client acquisition.
Support the development and execution of action plans to drive business and maximize product performance, leveraging clienteling, visual merchandising, training, and team feedback.
Selling and Floor Management Support the team in building long-term Client relationships and demonstrate top performance by effectively leveraging clienteling tools.
Establish a client-centric mindset in store to ensure the highest level of Client experience through elevated and engaging CEM segments.
Communicate and inspire the team around retail strategy, business priorities, and relevant performance information through morning briefings, trainings, and ongoing coaching.
Exceed personal sales targets, modeling expectations for the team through strong client development, conversion, and relationship building.
Develop and maintain a strong Client database and personal client book, contributing to overall store performance and new Client acquisition.
Support the development and execution of action plans to drive business and maximize product performance, leveraging clienteling, visual merchandising, training, and team feedback.
Team Support and Development Support the team in building long-term Client relationships and demonstrate top performance by effectively leveraging clienteling tools.
Establish a client-centric mindset in store to ensure the highest level of Client experience through elevated and engaging CEM segments.
Communicate and inspire the team around retail strategy, business priorities, and relevant performance information through morning briefings, trainings, and ongoing coaching.
Exceed personal sales targets, modeling expectations for the team through strong client development, conversion, and relationship building.
Develop and maintain a strong Client database and personal client book, contributing to overall store performance and new Client acquisition.
Support the development and execution of action plans to drive business and maximize product performance, leveraging clienteling, visual merchandising, training, and team feedback.
Product Category Management Serve as a point of reference for the Corporate Merchandising team, providing relevant feedback on product performance, quality, Client insights, local competitors, trends, and business opportunities.
Support sell-through targets by sharing product knowledge and business insights with the team and contributing to action plans designed to drive sales and maximize product performance.
Operations Ensure Company policies, Brand standards, and grooming guidelines are communicated and consistently implemented.
Support the Operations team with inventory management and other operational processes as needed.
Partner with Store Management to ensure operational standards support an elevated Client experience and effective day-to-day business.
Professional Conduct & Teamwork Perform as a team player and participate in a