Customer-Focused Front Store Supervisor

2 days ago

Winnipeg, Manitoba, Canada Shoppers Drug Mart Inc. Full-time

Elevate customer service experiences as a Front Store Supervisor at Shoppers Drug Mart. Oversee cash operations, train staff, and enhance merchandising efforts for optimal business impact.

In this leadership role, you'll manage customer service functions with a focus on cashiers and merchandising staff in a locally owned store. Your responsibilities include ensuring compliance with policies, training employees, and implementing loss prevention strategies. You'll play a key part in promoting the store's image and resolving customer inquiries effectively.

Key Responsibilities:

  • Manage cashier and merchandising staff compliance
  • Train and guide employees on job functions
  • Implement daily cash office inventory checks
  • Ensure shelves are organized and product displays maintained
  • Address customer inquiries and resolve issues

Requirements:

  • Strong planning, judgment, and decision-making skills
  • Organized with efficient time management abilities
  • Proficient in computer use and product knowledge
  • Ability to work independently and solve problems
  • Commitment to maintaining health and safety standards

Leverage your leadership skills to optimize customer satisfaction at Shoppers Drug Mart.