Customer-Focused Front Store Supervisor
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Elevate customer service experiences as a Front Store Supervisor at Shoppers Drug Mart. Oversee cash operations, train staff, and enhance merchandising efforts for optimal business impact.
In this leadership role, you'll manage customer service functions with a focus on cashiers and merchandising staff in a locally owned store. Your responsibilities include ensuring compliance with policies, training employees, and implementing loss prevention strategies. You'll play a key part in promoting the store's image and resolving customer inquiries effectively.
Key Responsibilities:
- Manage cashier and merchandising staff compliance
- Train and guide employees on job functions
- Implement daily cash office inventory checks
- Ensure shelves are organized and product displays maintained
- Address customer inquiries and resolve issues
Requirements:
- Strong planning, judgment, and decision-making skills
- Organized with efficient time management abilities
- Proficient in computer use and product knowledge
- Ability to work independently and solve problems
- Commitment to maintaining health and safety standards
Leverage your leadership skills to optimize customer satisfaction at Shoppers Drug Mart.