Remote Caseworker for Cencora
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Join Cencora's mission to create healthier futures as a Remote Caseworker on a 12-month contract. Support patient services, reimbursement processes, and enhance healthcare access today.
This full-time role focuses on patient and provider support within Cencora's Innomar Strategies business in Canada. As a Caseworker, you will manage reimbursement documentation, coordinate case updates, and resolve issues to ensure efficient case progression. This position requires strong communication skills and a proactive approach to problem-solving.
Key Responsibilities:
- Assist with reimbursement processes for timely coverage
- Coordinate necessary documentation and case updates
- Resolve routine reimbursement issues and document gaps
- Maintain accurate case records and updates
- Monitor reimbursement trends and escalate issues
Requirements:
- High School Diploma/GED or equivalent experience
- Minimum 2 years in reimbursement support or related field
- Preferred certification in customer support or process improvement
- Strong communication and organizational skills
- Ability to work independently in a remote setting
Support Cencora's impactful services, driving accessible healthcare through your expertise as a Caseworker.
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