Mental Health Intake Consultant

2 days ago

Ottawa, Ontario, Canada Homewood Health Full-time

Support mental health access as an Intake Consultant with excellent communication skills, Monday through Friday from 9am to 5pm Pacific Standard Time.

At Homewood Health, you will connect clients with national treatment services and support successful admissions. This collaborative position uses Salesforce, financial software, Microsoft Office, and strong organizational skills. You will coordinate with Clinical and Finance stakeholders while addressing client needs. The position requires a diploma in Business Administration, Psychology, Sociology, or a health-related field, plus two to three years of professional experience.

Key Responsibilities:

  • Serve as the first contact for clients seeking treatment services
  • Match expressed needs with appropriate programs and services
  • Explain program value and convert interest into admissions
  • Collaborate with Clinical and Finance stakeholders during admissions
  • Manage leads, payment agreements, and client payments

Requirements:

  • Diploma in business, psychology, sociology, or health-related studies
  • Two to three years of professional business or health experience
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office and Salesforce
  • Strong organization, accuracy, and time management skills

Bring client communication, Salesforce proficiency, and organized coordination to Homewood Health's mental health intake services.