Credit Union Member Service Representative
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Deliver accurate teller transactions and courteous member service at Communication Federal Credit Union. Use strong communication skills in a front-line position.
As a Member Service Representative, you will serve CFCU members, process deposits, withdrawals, and loan payments, and build relationships. You will understand and cross-sell products and services according to financial needs and credit union goals. This position requires accuracy, listening, and initiative.
Key Responsibilities:
- Process deposits, withdrawals, and loan payments accurately
- Provide prompt, efficient, and courteous member service
- Serve as the primary contact for members
- Build relationships with Communication Federal Credit Union members
- Cross-sell products and services aligned with member needs
Requirements:
- High school diploma or G.E.D.
- At least one year of financial institution experience
- Retail customer sales or service experience
- Prior cash-handling experience preferred
- Excellent interpersonal and communication skills
Apply member service, transaction accuracy, and product knowledge while supporting CFCU members and branch goals.
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