Remote Bilingual Customer Support Agent

21 hours ago

Toronto, Ontario, Canada Sezzle Inc. Full-time

Sezzle Inc. is hiring a Customer Agent to deliver high-quality support for customers in a fast-paced fintech environment.

The role emphasizes clear written and verbal communication, empathy, and problem-solving skills while handling inquiries via email, chat, and phone from a Canada-based remote setting. You will work with product and development teams to understand customer usage and provide feedback, acting as an advocate for customers while maintaining the Sezzle voice and standards.