Coach Lead Retail Supervisor

2 days ago

Edmonton, Alberta, Canada Tapestry, Inc. Full-time

Coach seeks a Lead Retail Supervisor with sales leadership and customer experience expertise to guide store performance and brand engagement.

This Lead Supervisor represents Coach values while supporting business operations and Company initiatives. The position emphasizes sales analysis, team development, clienteling, recruiting, training, and performance accountability. It also requires customer-focused leadership, collaboration, and conflict resolution support.

Key Responsibilities:

  • Maintain leadership presence on the sales floor
  • Monitor sales data and recommend performance improvements
  • Develop teams through feedback, training, and accountability
  • Mentor clienteling strategies for lasting customer relationships
  • Support recruiting, interviews, and performance evaluations

Requirements:

  • At least one year managing competitive retail space
  • Lead Supervisor-level equivalent experience
  • Ability to lift 25 pounds regularly
  • Ability to lift up to 50 pounds occasionally
  • Ability to climb, bend, kneel, and maneuver

Apply sales leadership, team development, and customer focus as a Lead Retail Supervisor representing Coach values daily.