WeWork Front Desk Community Associate

2 days ago

Toronto, Ontario, Canada WW_CAGPU - WeWork Canada GP ULC Full-time

Be WeWork's welcoming front desk presence as a Community Associate, combining interpersonal skills with attentive member and guest service.

You will serve as an on-site point of contact while supporting the Community Management team. Your responsibilities include greeting visitors, verifying guest sign-ins through Welkio, answering building questions, and keeping the front desk organized. You will also communicate updates, explain policies, and anticipate member needs.

Key Responsibilities:

  • Maintain front desk coverage throughout business hours
  • Verify guests through the Welkio iPad
  • Learn member and guest names
  • Answer questions about policies and building procedures
  • Notify members about deliveries and couriers

Requirements:

  • Strong written and verbal communication
  • Customer service or sales experience is helpful
  • Outstanding interpersonal and multitasking abilities
  • Integrity, dependability, and accountability
  • Proficiency with basic computer skills

Bring warmth, organization, and clear communication to WeWork's front desk while supporting personalized member experiences.