WeWork Front Desk Community Associate
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Be WeWork's welcoming front desk presence as a Community Associate, combining interpersonal skills with attentive member and guest service.
You will serve as an on-site point of contact while supporting the Community Management team. Your responsibilities include greeting visitors, verifying guest sign-ins through Welkio, answering building questions, and keeping the front desk organized. You will also communicate updates, explain policies, and anticipate member needs.
Key Responsibilities:
- Maintain front desk coverage throughout business hours
- Verify guests through the Welkio iPad
- Learn member and guest names
- Answer questions about policies and building procedures
- Notify members about deliveries and couriers
Requirements:
- Strong written and verbal communication
- Customer service or sales experience is helpful
- Outstanding interpersonal and multitasking abilities
- Integrity, dependability, and accountability
- Proficiency with basic computer skills
Bring warmth, organization, and clear communication to WeWork's front desk while supporting personalized member experiences.