Technical Support

2 weeks ago

Toronto, Ontario, Canada Linuxassociation Full-time

# Technical Support (Linux, Zabbix, & ServiceNow REQUIRED)Luxoft · Toronto, Ontario, CABack to resultsTechnical Support (Linux, Zabbix, & ServiceNow REQUIRED)LuxoftToronto, Ontario, CA Posted October 6, 2026 Via LinkedIn### Full Job DescriptionDescription:

  • Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments.
  • Client attracts and selects high-caliber individuals from top-tier institutions around the globe. Join our team and look forward to:
  • Diverse and inspiring colleagues and approachable leaders
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Accelerated exposure and responsibility
  • Global career development opportunities
  • Being motivated every day by important social purpose and unshakable principles
  • A deeply rooted culture of Integrity, Partnership and High Performance
  • If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

Responsibilities:

  • Technical support role for the platform:
  • Deal with L1/L2 tickets
  • Escalate to L3 in case of a need
  • Collaborate with different stakeholders
  • Investigate and provide comprehensive details for quick resolutionMandatory Skills

Description:

  • Git (GitHub)
  • Linux administration and troubleshooting skills
  • Zabbix monitoring platform
  • ITIL - incident and change management (ServiceNow)Nice-to-Have Skills

Description:

  • Python (basic-intermediate)
  • Artifactory
  • Atlassian tools (Jira, Wiki) - both as user and as administrator
  • Terraform
  • Scripting languages (bash, PowerShell)
  • IBM developer platforms (DataStage, UrbanCode, WebMQ)