Community Manager

Job Title: Community Manager (Part-Time, Contract)

Location: Remote, Work-From-Home in Calgary, Ottawa, or Montreal

Organization: Women in Communications and Technology (WCT-FCT)

Reports To: Vice-President, Learning & Impact

Direct Reports: None

About WCT

For over 35 years, WCT has been Canada's leading national nonprofit organization inspiring and enabling employers to advance their women-identifying employees in achieving their highest career potential. WCT connects and equips women employees through critical skills training, leadership development, mentorship and sponsorship programming. Additionally, WCT equips employers to cultivate inclusive workplaces by providing programming and resources for HR, DEI, and ERG with a mandate to advance women's equity.

About the Role

This role is ideal for a relationship-focused professional who is passionate about empowering women, building thriving communities, developing volunteer leaders, and creating meaningful member experiences that move the needle on career advancement.

The Community Manager will be a key member of the Learning & Impact team, responsible for developing and executing plans to engage and delight a variety of stakeholders within the WCT community.

To be considered for this role, candidates must work within one of the following cities: Calgary, Ottawa, Montreal.

The Community Manager must be available for occasional in-person events, including attending evening events one weeknight per month. Limited travel within Canada may be required to a maximum of once per quarter.

French-English bilingualism is required for Ottawa and Montreal based candidates.

This is a 6-month, part-time contract position (.5 FTE; 20 hours/week), with the possibility of expansion or extension, dependent on funding.

To be considered for this role, you must be legally entitled to work in Canada.

Here's how you'll make a difference:

Programming Management:

• Be the voice and face of WCT within the WCT Connect digital community
• Research and design compelling quarterly themes and event offerings in alignment with WCT's impact framework
• Design, manage, and execute programs or events within WCT Connect digital community as assigned
• Own national member-facing communications and events, including monthly newsletter, webinars, and online programming as required

Relationship Management:

• Build and maintain strong relationships with a variety of stakeholders, including speakers, facilitators, corporate partners, chapter leads, event sponsors and WCT colleagues.
• Act as member and chapter advocate within WCT national strategic planning
• Communicate with members and prospects via LinkedIn, managing events and responding to inquiries
• Foster a culture of growth and collaboration with members, corporate partners, and regional chapter board members

Volunteer Management (Regional Chapters):

• Be the main point of contact for volunteer regional chapter leaders who are responsible for executing events within their markets
• Provide guidance and resources to enable regional chapters to perform and grow in alignment with over-arching national objectives
• Lead monthly chapter chair meetings, motivating and supporting volunteers

Data Management:

• Collaborate with Manager, Program Operations to track and report on engagement within the digital and regional chapter communities
• Communicate effectively with internal and external stakeholders to share objectives, outcomes, and opportunities

Requirements:

Home Office

• Must have access to private, ergonomically-sound workspace
• Must have secure high-speed internet connection

Education and Experience:

• Bachelor's degree in business administration, marketing, communications, STEM, or a related discipline.
• 3-5 years of experience in leading communities/partnerships/sponsorships, preferably within the nonprofit sector.
• Alternative combinations of relevant education and experience will be considered.
• Proven track record of managing relationships while balancing multiple projects and priorities.

Skills and Competencies:

• Bilingualism (French & English) is an asset and is required for Ottawa and Montreal based candidates.
• Excellent public speaking, written communication, and interpersonal skills.
• Ability to build and maintain effective relationships with diverse stakeholders.
• Experience in leading and managing volunteers, with a demonstrated ability to inspire and drive results.
• High level of professionalism, integrity, and commitment to the organization's mission and values.
• Strong strategic thinking and problem-solving skills with the ability to develop and implement innovative solut