Accounts Receivable Operations Manager

5 days ago

Ottawa, Ontario, Canada KORE Wireless Full-time

Lead KORE's accounts receivable operations through collections, cash application, reconciliations, and accurate month-end reporting across a complex customer base.

Reporting to Finance leadership, the Accounts Receivable Manager oversees performance, accuracy, and scalability. The position manages aging, disputes, credit controls, and close deliverables while partnering with Billing, Sales, Customer Success, Accounting, FP&A, and IT. Its focus includes efficient customer-focused AR processes.

Key Responsibilities:

  • Manage aging, collections, cash application, credits, reconciliations, and close deliverables
  • Track DSO, aging buckets, disputes, and unapplied receipts
  • Coordinate AR-to-GL reconciliations, reserves, write-offs, audits, and reporting
  • Analyze delinquency trends and material account exposure
  • Lead, coach, and develop AR staff

Requirements:

  • Bachelor's degree in Accounting, Finance, Business, or related field
  • Five-plus years of progressive AR, collections, or order-to-cash experience
  • Supervisory experience preferred; CPA or equivalent is an asset
  • Working knowledge of AR accounting, reconciliations, collections, and credit controls
  • Excel and ERP proficiency; NetSuite experience preferred

Apply accounts receivable leadership, analytical discipline, and customer dispute management to strengthen KORE's financial operations and reporting.