Retail Team Lead at Roots

3 days ago

Alton, Nova Scotia, Canada Roots Full-time

Lead a dynamic team at Roots as a Retail Team Lead in a collaborative environment. Support customer experience and coach teammates to elevate store performance.

In this key role, you'll be instrumental as a brand ambassador and will report directly to the Store Manager. Your responsibilities include providing on-the-floor coaching, driving sales, and maintaining exceptional store standards. By fostering team success and addressing customer concerns, you will play a vital role in shaping a positive shopping environment.

Key Responsibilities:

  • Lead by example in customer service and selling behaviors
  • Provide real-time coaching and support to team members
  • Train and onboard new staff effectively
  • Motivate the team to achieve daily sales goals
  • Coordinate tasks and manage store routines and breaks

Requirements:

  • 1+ year of retail experience, ideally in apparel
  • Strong communication and problem-solving skills
  • Ability to lift and carry up to 50 lbs.
  • Availability for a minimum of 3 shifts per week
  • Experience with POS systems and cash handling

Drive customer satisfaction and empower your team while making a significant impact at Roots.