Cafe Operations Supervisor
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Lead efficient cafe operations through guest service and staff coordination while supporting inventory, ordering, and administrative duties each shift. Thierry Busset's cafe features hand-made chocolates, macarons, cakes, pastries, espresso, and liquid chocolate beverages.
As Supervisor, you oversee daily and shift operations, ensuring the floor runs efficiently and guests receive service excellence. You engage customers, provide product knowledge, manage staff, and address complaints. You also support recruitment, onboarding, training, inventory counts, purchasing, cake orders, and store opening or closing.
Key Responsibilities:
- Manage daily shifts and meet labour targets efficiently
- Engage guests and cultivate lasting customer relationships
- Complete inventory counts and enter reporting data
- Place weekly orders and project inventory needs
- Resolve complaints and troubleshoot shift issues
Requirements:
- At least one year in hospitality, retail, or food service
- Supervisory experience preferred
- Related post-secondary education in Business or Hospitality Management
- Serving It Right Certification
- Flexible availability for mornings, weekends, and holidays
Apply your guest service, staff management, inventory, and ordering experience as a Supervisor at Thierry Busset's cafe.
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