Patient Support Specialist Financial Assistance

19 hours ago

Calgary, Alberta, Canada World Courier Full-time

Patient financial assistance and insurance verification define Cencora's Personal Care Specialist opportunity, offered full time from Remote, ON.

This 12-month contract supports enrollment by collecting eligibility information and completing manufacturer copay applications. You will submit paperwork, document coverage details, answer routine patient questions, and provide status updates using scripts. The role also requires tracking cases accurately and escalating complex issues.

Key Responsibilities:

  • Collect patient eligibility information for assistance programs
  • Complete manufacturer copay applications
  • Submit paperwork to program administrators
  • Provide routine patient status updates
  • Escalate complex questions to appropriate staff

Requirements:

  • High school diploma, GED, or equivalent experience
  • Three-plus years in pharmacy support or insurance verification
  • Financial assistance processing experience is applicable
  • Associate degree in life sciences preferred
  • HIPAA or applicable compliance training required

Use patient support, financial assistance, and insurance verification experience as Cencora's Personal Care Specialist on contract.