Electrical Engineering Technician

Company Description:Eagle Vizion specializes in state-of-the-art optical sorting solutions and material identification technologies. Our equipment improves performance and productivity in industrial and recycling sectors using infrared technology and AI. You will be joining a growing company where engineering and structured processes are essential to our success.We are looking for a highly qualified Technical Support & Commissioning Technician to serve as the first point of contact for customer support, system commissioning, and coordination with field teams. This role requires technical skills in electrical systems, software, and pneumatics. Experience with vision systems is a strong asset.Responsibilities:As a Technical Support & Commissioning Technician at Eagle Vizion, you will be responsible for:Responding to customer technical support calls and requests (remotely and occasionally on-site)Providing remote troubleshooting and resolving issues related to electrical, software, and pneumatic systemsSupporting system commissioning and startup activities, including coordinating site visitsCoordinating and communicating effectively with field teams to assist with troubleshooting, installations, and corrective actionsUnder the supervision of the department manager, working closely with engineering, sales, service, and operations teams to resolve complex issuesClearly documenting support cases, solutions, and best practicesProviding training and guidance to customers and field staff when requiredMaintaining strong customer relationships and contributing to the continuous improvement of support processesEmployment Type: PermanentSalary to be discussed based on experience.Technical Skills:Technical diploma, college diploma, or equivalent experience in electricity, electronics, mechatronics, automation, or a related fieldHands-on experience in electrical troubleshooting, software configuration/diagnostics, and pneumatic systemsStrong logical and analytical problem-solving skillsComfortable collaborating with multidisciplinary technical teams and field techniciansCommunication and Languages:Full bilingual proficiency required (spoken and written)Knowledge of additional languages is a strong asset and highly valued given our global clienteleField Work and Travel:Ability and willingness to travel occasionally to customer sites for commissioning and support activities, and to coordinate with field teamsExcellent interpersonal and teamwork skillsAssets (Pluses):Experience with machine vision systems or similar imaging technologiesExperience in field service or commissioningFamiliarity with remote support tools, diagnostic software, and ticket management systemsPersonal Skills:Innovative and creative mindsetExcellent communication and teamwork abilitiesStrong attention to detail and organizational skillsLanguages:Good knowledge of French and EnglishWhat We Offer:Compensation: Competitive salary based on experience.Benefits: Health insurance and retirement savings plan (RVER) contributions.Professional Development:Opportunities for ongoing training and career advancement. Work in a cutting-edge technology environment focused on detection using spectroscopy and AI, with exposure to a wide range of technologies and opportunities to learn new identification techniques.Work Environment:Collaborative and innovative workplace.How to Apply:Interested candidates are invited to send their CV and cover letter to info@eaglevizion.com with the subject line: "Electrical Engineering Technician." Applications will be reviewed on an ongoing basis, and only selected candidates will be contacted for an interview.Technical diploma, college diploma, or equivalent experience in electricity, electronics, mechatronics, automation, or a related fieldHands-on experience in electrical troubleshooting, software configuration/diagnostics, and pneumatic systemsAbility to solve technical problems in a logical and analytical mannerComfortable collaborating with multidisciplinary technical teams and field techniciansInnovative and creative mindsetExcellent communication and teamwork skillsStrong attention to detail and thoroughnessExperience with machine vision systems or similar imaging technologiesExperience in field service or commissioningFamiliarity with remote support tools, diagnostic software, and ticket management systemsGood knowledge of French and English